Expand Your Vending Business With Acquisitions

In the recent past, the vending environment has seen buy-outs and acquisitions becoming a permanent feature. Any acquisition creates ripples in the vending industry and has far reaching effects.

Not only the parties involved but even customers, competitors, equipment manufacturers, distributors, product suppliers and other participants in the vending industry experience an impact of such changes.

The immediate impact of an acquisiton would be on the customers of the vending operator. It is essential to take good care of customers and this will depend on who is acquiring them. If you plan to acquire a vending business as addition to your Planet Antares vending business, customers will have to be well attended and satisfied.

Many times, customers feel that they won’t have the same level of attention when a new company serves them. It is possible that an acquisition can result in a negative impact on relations with some of the key accounts of the vending operator. If you don’t want the customers to feel like a pawn in a game of chess, you will have to handle the acquisition with great care.

A good idea is to visit each account with the previous owner during the acquisition. Most vending operators don’t do this but it is important to maintain that relationship. You can also hire the previous owner to stay on as consultant for best results. His job would be to maintain and smoothen over the relationship with the account. This is an effective way to transition key accounts from one company to another.

The consolidation of vending operators can result in a direct impact on supplier businesses, including distributors and manufacturers. Ultimately, the impact on suppliers will affect Planet Antares vending operators. This means more sources to shop in a competitive supplier environment.

From the pont of view of suppliers, an operator acquisiton does not eliminate business but just gets compacted into a tighter space. If the sales of company A are $1 million and that of company B are $2 million, combined they should total $3 million.